2. Markets water services to unserved customers, reactivation of accounts including regularization of illegal connections, and other programs related to customer experience enhancement, efficiency, etc. […]
4. Conducts field investigation on new water service connections (NWSC), billing, and service-related concerns and requests, reports physical losses and commercial losses and recommends appropriate action. Monitors and ensures updating of records and account status in Customer Relationship Management (CRM) tools based on investigation results and approved recommendation. […]
6. Analyzes and...