An IT Technical Support member typically works within an organization to ensure that its technology infrastructure and systems are running smoothly. […]
l. Troubleshooting and Support: IT staff are often the first point of contact for technical issues, ranging from hardware malfunctions to software problems.
2. System Maintenance: Regularly updating and maintaining servers, workstations, networking equipment, and other IT infrastructure.
3. Software Installation and Configuration: Ensuring that employees have the necessary software installed and configured to perform their jobs effectively. […]
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