Position: Helpdesk Officer (ATM)
Location: Makati City […]
Receive all issues by phone call, e-mail, and related communication from partners and clients.
Timely escalation of all unresolved issues to the relevant internal and external departments.
Deal with all matters to users in a professional and timely manner.
Respond and truly identify what the requests or the issues are and then seek a solution.
Generate analysis in responsible helpdesk reports and report to management.
Perform other tasks assigned by supervisor and/or manager.
Qualifications:
Bachelor's Degree in any related field.
With...