We are looking for bilingual German-speaking Technical Support Representatives (TSR) to assist customers with inquiries related to various products and services via phone, chat, web forms, email, and social media. The role involves supporting customers and ensuring that all interactions are properly documented. […]
Provide excellent customer service by following account protocols and meeting Line of Business (LOB) performance targets.
Offer prompt and effective responses to customer queries, troubleshoot issues, and maintain professionalism during each interaction. […]
Respond to customer inquiries...