We are looking for a Care Support Associate to assist our users with accessing Intellect’s suite of services, resolving queries, and ensuring seamless client support through email, chat, and calls. This role combines customer support with care navigation, ensuring users receive the right guidance and assistance throughout their journey.
To be successful in this role, you should be a proactive problem-solver with excellent communication skills, capable of earning client trust while delivering high-quality support. […]
Guide users in selecting the right type of care based on their needs, clarifying...