Customer service experience is preferred but not required […]
Basic, intermediate, or fluent in Dutch; excellent English communication skills
Basic computer literacy, familiarity with internet terminologies […]
Handle inbound and outbound customer inquiries via phone, chat, and email in Dutch and English.
Provide timely, accurate, and professional responses to customer concerns. […]
Take ownership of customer issues and ensure timely resolution.
Collaborate with internal teams to resolve complex customer concerns. […]
Meet performance metrics related to customer satisfaction, quality, and efficiency...