Negotiation - TM is responsible for all sales negotiation in behalf of the company. They must be able to balance the needs of a client between the interest of the company while finding a way to convince and satisfy a customer. This means a TM must also negotiate with their supervisors for price approval and with other departments on any arrangement with clients. […]
After Sales support - All TM is responsible for handling and resolving customer complaints and provide the necessary sale support to their clients. This may requires them to answer and reply to all calls and SMS sometimes beyond office...