Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact. […]
Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
Tasks may include incident or problem resolution, automation, change assessment, or implementation/deployment of change requests.
Requirements Strong analytical thinking and problem-solving skills Strong communication skillset ability to translate...