Job Responsibilities:
Documents process and tracking service request and job order and service documentation
Responsible for monitoring the performance of the service team, daily service activity record and managing service data accounts.
Coordinating the service team by managing daily schedules, filing important documents, prepare reports and communicating relevant information.
Preparing and coordinating quotations with service team.
Providing customer service, answer phone calls from customers, initially screen and address issues to proper channels. Provide after-sales and service support when...