Performs preventive maintenance on a monthly basis on all hardware equipment for office sites
Isolates, reconfigures, troubleshoots, repairs/replaces and pulls out all defective hardware equipments within the standard response time set for each site
Provides 2nd level of technical support in solving hardware and Windows Operating Systems-related issues by assisting site support and office personnel on minor hardware and software configurations via onsite or relay chat nationwide
Isolates, troubleshoots and conducts on-site repairs, if applicable, on all defective equipments and peripherals of sites...