Join a fast-paced finance and trading company shaping the future of investing. […]
Provide first-line technical support to clients via email, chat, and phone.
Assist users with platform navigation, account setup, and troubleshooting.
Resolve queries related to trading systems, payments, data feeds, and performance issues.
Collaborate with tech and product teams to escalate and resolve complex issues. […]
Help build trust and maintain long-term client relationships with timely, clear, and professional communication. […]
You have experience in customer support, technical support, or a helpdesk roleideally...