Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire a Quality Analyst to join our growing company. […]
Regularly monitor and evaluate calls and emails to ensure they meet the company's quality standards and customer service guidelines […]
Analyze data to identify trends, areas for improvement, and opportunities for enhancing customer satisfaction...