Our Customer Service/Care Advisors are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must be focused with meeting the needs of our clients as well as collaborate with other departments, consistently delivering a high quality of service and committing to continuous improvement. […]
Key responsibilities will include, but are not limited to, the following: […]
Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses
Multi-tasking of daily assigned workload...