TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. […]
The Senior Operations Manager is accountable for the overall performance and culture of TSAs Customer Engagement Centres. They are the key account manager for their channel, managing all operational matters with their client partners.
Their role is to execute the operational plan as defined by TSAs Executive and Group Leadership team to achieve the required...