Sales Performance
- Ensure achievements of sales target especially retail sales target. […]
- Oversee day to day operations of the branch. Ensure store processes/guidelines/forms are consistently implemented
Customer Service
- Ensure all complaints not solved more than 48 hours are resolved. […]
- Ensure compliance on standard cleanliness and organizations.
Financial Management
-Monitor store budget and expenses to ensure financial targets are achieved. Ensure zero retail and in-shop variance. […]
- Monitor staff performance and provide feedback, coaching and disciplinary actions as needed.
Job...