The Desktop Administrator Is (Desktop Administrator) primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. […]
Maintain a positive work atmosphere by behaving and communicating in a manner that encourages productive interactions with customers, co-workers and supervisors. […]
Acts as initial contact for work orders by handling incoming customer calls, gathering information about the customers problem, and creating...