Greeting and welcoming guests upon arrival, and ensuring a smooth check-in process
Providing recommendations and making arrangements for local attractions, restaurants, transportation, and other guest requests
Handling guest inquiries and resolving any issues or concerns in a professional and timely manner
Coordinating with other hotel departments to ensure guest requests are fulfilled
Maintaining a thorough knowledge of local events, attractions, and services to assist guests […]
Ensuring the concierge desk is well-organized and presentable at all times […]
Minimum 2 years of experience in a hotel...