Were seeking a Senior Technical Support Engineer who can manage Level 2 and Level 3 support tasks. In this role, you will tackle complex technical issues involving advanced integrations, custom development, and product enhancements. Youll be the key escalation point for high-priority problems, bridging the gap between frontline support and product engineering. If youre passionate about delivering top-tier customer experiences and enjoy collaborating cross-functionally to drive solutions, this role is for you. […]
Serve as the senior escalation point for technical issues that exceed Level 1 scope...