Join a large IT services company, playing a key role in providing essential voice and chat support for our clients, with a focus on user management, printer troubleshooting, and password resets. […]
Provide initial support and troubleshooting for common IT issues, focusing on user management, printer troubleshooting, and password resets. Engage in significant phone interaction and manage helpdesk tickets. Utilize and manage systems primarily via Active Directory and Office 365. Troubleshoot issues within the Office Suite and ensure timely resolution of support requests. Who You'll Work With: Be...