Will act as a liaison for company services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. […]
Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments...