20 Assurance Call Center Jobs
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Customer Experience Analyst Metro Manila, Philippines Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving Yesterday
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Team Leader Cebu City, Central Visayas, Philippines , Excel, PowerPoint). Flexibility to work in shifts, including evenings, weekends, and holidays, as needed. Experience in training and development of call center agents. Knowledge of industry best practices 7 days ago
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Senior Team Leader Loop Contact Solutions - Legazpi Village, NCR in call center operations and customer service Knowledge of quality assurance processes Ability to analyze data and metrics to drive performance improvements Proficiency in Microsoft Office suite Previous More than 30 days ago
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Customer Experience Manager - Analytics Metro Manila, Philippines and Responsibilities: Oversees call center quality assurance programs. Establishes standards governing customer interactions, implements screening programs to monitor those interactions, and designs training programs 9 days ago
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Call Center Operations Manager I Pasig, Metro Manila, Philippines payroll review and submission to ensure correct entries Responsible for driving the growth of revenue and profit originating from a call center Proven ability to meet performance, efficiency, and quality 9 days ago
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Call Center Sales Manager Pasig, Metro Manila, Philippines from a call center Proven ability to meet performance, efficiency, and quality assurance targets Monitor individual and team results to identify and act on both positive and negative performance Communicate key 9 days ago
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Customer Service Supervisor II Pasig, Metro Manila, Philippines of direct reports. Responsible for weekly payroll review and submission to ensure correct entries. Responsible for driving the growth of revenue and profit originating from a call center. Proven ability 9 days ago
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Call Center Team Lead Pasig, Metro Manila, Philippines from a call center. Proven ability to meet performance, efficiency, and quality assurance targets. Monitor individual and team results to identify and act on both positive and negative performance. Communicate 9 days ago
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Call Center Supervisor (Tax Knowledge Required) Pasig, Metro Manila, Philippines of revenue and profit originating from a call center. Proven ability to meet performance, efficiency, and quality assurance targets. Monitor individual and team results to identify and act on both positive 9 days ago
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Tax Customer Service Manager Pasig, Metro Manila, Philippines from a call center. Proven ability to meet performance, efficiency, and quality assurance targets. Monitor individual and team results to identify and act on both positive and negative performance. Communicate 9 days ago
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