10 Contact Center Team Leader Jobs
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Workforce Analyst (Real Time Monitoring, Scheduling) | Alabang | Night Shift Metro Manila, Philippines schedule and break adherence). Administer intraday changes (if needed). Make recommendations to leaders to improve productivity and compliance. Communicate identified risks to leadership and team members 3 days ago
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Team Leader Cebu City, Central Visayas, Philippines , proven experience in contact center operations, and a history of achieving and exceeding KPIs and targets. We are looking for a seasoned team leader who can effectively manage, motivate, and develop 8 days ago
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Senior Team Leader Loop Contact Solutions - Legazpi Village, NCR This is a full-time on-site role for a Senior Team Leader at Loop Contact Solutions in Makati. The Senior Team Leader will be responsible for managing and leading a team of customer support and sales agents, ensuring More than 30 days ago
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Coordinator, Instant Service Center Makati, Metro Manila, Philippines collaboration with the Instant Service Center team, as well as hotel departments of the service enrolled properties. Initiate customer contact as needed to answer questions related to assigned work. Maintain 8 days ago
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Customer Service Representative | Onsite | Eastwood | Day Shift | Day 1 HMO Metro Manila, Philippines engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek Education: Tertiary 9 days ago
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WORKFORCE TEAM LEADER iOPEX Technologies Philippines Inc. - Taguig, NCR WFM Team Leader is responsible for leading a team of workforce management analysts in optimizing workforce productivity and efficiency. This role involves overseeing scheduling, forecasting, real More than 30 days ago
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Vice President for Contact Center Operations Makati, Metro Manila, Philippines Summary: The Vice-President for Contact Center Operations is a critical leadership role and a significant asset in the Optum Global Advantage (OGA) leadership team. This leader will be a key contributor 12 days ago
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Team Lead, Consumer Deposits Angeles, Mabalacat, Porac, Pampanga, Pampanga, Pampanga, Philippines support team for Axos Bank and will be responsible for managing a dedicated team of frontline support agents (Direct Bankers). We are searching for a driven customer-first contact center leader, who can More than 30 days ago
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Vice President for Contact Center Operations Makati, Metro Manila, Philippines Summary: The Vice-President for Contact Center Operations is a critical leadership role and a significant asset in the Optum Global Advantage (OGA) leadership team. This leader will be a key contributor More than 30 days ago
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Team Leader Manila, Metro Manila, Philippines that optimize the working procedures and complete them Cooperate closely with other team leaders Job Requirements: At least 2 years of supervisory experience in the customer service team; travel/tourism industry More than 30 days ago
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