15 Customer Service Sme Jobs
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Call Quality Coach Philippines sessions Qualifications: 3+ years in sales/customer service roles 5+ years in leadership or coaching roles Experience assessing inbound & outbound calls and emails SME business environment experience 8 days ago
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Service Desk Manager Delivery Taguig, Metro Manila, Philippines and prepared for changes. Build service reports and sponsor service delivery meetings. Pull in additional resources when needed such as SME teams or people for specific issues/opportunities. Remove all obstacles 9 days ago
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Customer Service Analyst Neksjob - cebu, Cebu the customer Service Level Agreement • May complete outbound customer contacts to resolve customer issues or recommend products or services, e.g., request bill payment, follow up on customer issues. • Serve More than 30 days ago
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Client Success Lead Rizal, Cagayan, Philippines and provide recommendations to requests for new services (CRF) to help grow the business. He/she will have direct liaison with the customer’s SME. He/She has the overall responsibility for the client-facing 9 days ago
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Customer Service Representative Metro Manila, Philippines or related field. Level 2: 1-2 years of experience in customer service. Level 3: 3+ years of experience in customer service or SME role. Strong communication skills, both verbal and written. Proficient 13 days ago
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BPO Service Desk Team Leader Tasq Staffing Solutions - Quezon City, National Capital Region from various tools available within the infrastructure and publish to required. - Ensure the leave management is managed properly. - Handles escalated calls. - Implements SIP (Service improvement plans), Lean 40000 More than 30 days ago
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Team Leader (International Account) | With Collections background Pasig, Metro Manila, Philippines Support Services Group is on the lookout for an experienced individual to step into the role of Team Leader. If you are a tenured customer service representative or have SME experience, and you're 13 days ago
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BPO Customer Service Subject Matter Expert Metro Manila, Philippines Accenture in the Philippines is currently looking for talented individuals for our Customer Service Analyst (SME) . About Us: Accenture is a leading global professional services company, providing 16 days ago
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Sales Team Lead (Back-up Support) | CEBU CENTRAL VISAYAS, Philippines collaborate with the training and the quality team to drive simplification and process improvement. Provide outstanding and world class customer service and sales support to the client’s or to the customer’s 16 days ago
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Work At Home | Cantonese Bilingual CSR | Collections | Clark Pampanga, Philippines to subscribers Be receptive to coaching from Managers, Supervisors, Trainer’s, QA’s, CA’s, SME’s and CCOD’s Ability to adapt to change based on process, service and/or product updates Any other tasks assigned 16 days ago
Top locations
- Batangas City (4)
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- Manila (4)
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- Mandaluyong City (2)
- Iloilo City (1)
- Cebu City (1)
- Davao City (1)
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