17 Training Call Quality Jobs in Makati City - page 2
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Customer Service Representative / Insurance Dayshift / WNS Company Polaris Careers - Muntinlupa, Philippines issues to supervisors or specialized departments. 6. Performance & Quality Assurance Meet call center performance metrics (e.g., call handling time, customer satisfaction scores, and resolution rates 16 days ago
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Quality Assurance Manager Neksjob Corporation - Angono, Calabarzon and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking performance metrics 28 days ago
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Call Center Agent - No BPO Experience - Up to 24k Metacom - Quezon City, National Capital Region • Provides support, training and troubleshooting assistance to lower level personnel. • Schedules work to guarantee precise phone coverage; monitors priority of calls and changes escalated calls 24000 More than 30 days ago
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Assistant Operations Manager for Call Center WHR Global Consulting - Las Piñas, National Capital Region per agent improvement Operational Metrics Service level adherence (80/20 standard) Average handling time optimization First call resolution improvement Quality scores maintenance above 90% Team Development 60000 More than 30 days ago
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QA Engineer (DAN) JOB MATCHMAKER - Calabarzon, Cavite of inspectors. 5. Calls and presides a meeting with the involved process engineers and manufacturing supervisors to settle both internal and external quality issues. 6. Generate corrective action upon issuance 20000 More than 30 days ago
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QA Engineer ( DNM ) JOB MATCHMAKER - Calabarzon, Cavite of inspectors. 5. Calls and presides a meeting with the involved process engineers and manufacturing supervisors to settle both internal and external quality issues. 6. Generate corrective action upon issuance 20000 More than 30 days ago
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Call Center Manager - Alabang WHR Global Consulting - Alabang, National Capital Region ) Average handling time optimization First call resolution improvement Quality scores maintenance above 90% Team Development Metrics Staff retention rates Training completion rates Internal promotion rates 60000 More than 30 days ago
Top locations
- Taguig City (13)
- Quezon City (10)
- Pasig City (8)
- Manila (6)
- Cavite City (2)
- Muntinlupa City (2)
- Pasay (2)
- Angono (1)
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