15 Service Assurance Jobs in Mandaue City
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CEBU - Quality Assurance Lead Logify Inc. - Mandaue, Philippines standards, analyzing performance data, and driving process improvements. Lead quality assurance initiatives to enhance service delivery. Analyze data and generate insights to improve QA processes. Develop 8 days ago
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Onsite - Sonder - Quality Assurance Analyst IntouchCX - Cebu : Campus Wide About The Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs 2 days ago
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Team Lead, Business Process Controls and Quality Dover Corporation - Cebu City, PH with an emerging shared services organization, the Team Lead, Business Process Controls and Quality is responsible in supporting assurance and consulting engagements across DBS sites, projects and/or initiatives 12 days ago
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Service Desk Analyst Netrix Global - Cebu the quality of efficiency of the Service Desk. Absorb feedback from management, the Quality Assurance Program and monthly KPI metrics. Communication Communicate problem trends and unresolved problems to other 10 days ago
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Quality Assurance Analyst IntouchCX - Cebu , and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating 23 days ago
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Alorica Cebu - Experienced BPO Quality Analyst JobsAvenuePH - Cebu, Cebu By proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role: We are looking for a Quality Assurance (QA 30000 More than 30 days ago
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Training and Quality Manager IntouchCX - Cebu to perform corrective action Deliver corrective disciplinary, up-skilling and coaching action as appropriate, and per company policy As Quality Assurance and Training Manager, You Have 3+ years of leadership 3 days ago
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Alorica Cebu - Experienced BPO QA Supervisor JobsAvenuePH - Cebu, Cebu improvement. Key Responsibilities: ✔️ Oversee the QA team in evaluating inbound and outbound calls, chat, and email interactions. ✔️ Develop and implement quality assurance strategies to enhance customer 35000 More than 30 days ago
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Quality Assurance Team Lead IntouchCX - Cebu our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs About The Job Were changing the way people think about customer service 23 days ago
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GEC Service Director - Design & Engineering (Mobility) Arcadis - Cebu : Standardization & Automation of Service Delivery Develop and implement standards ways of working for the Service Line, including governance and assurance across the discipline using standardized process and best 23 days ago
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