Latest Training Call Quality jobs in Muntinlupa City

14 Training Call Quality Jobs in Muntinlupa City

Customer Service Representative / Insurance Dayshift / WNS Company Polaris Careers - Muntinlupa, Philippines issues to supervisors or specialized departments. 6. Performance & Quality Assurance Meet call center performance metrics (e.g., call handling time, customer satisfaction scores, and resolution rates 8 days ago
Call Center Manager WHR Global Consulting - Alabang, National Capital Region ▪ Quality scores maintenance above 90% Team Development Metrics ▪ Staff retention rates ▪ Training completion rates ▪ Internal promotion rates QUALIFICATIONS Education and Experience ▪ Bachelor’s degree 60000 More than 30 days ago
Senior CSR (Customer Service) - Permanent Work from Home Imtechy OPC - Makati experience as a CSR - inbound calls Team Lead, Supervisor, Training, and QA experience is a plus Impeccable written and verbal English communication skills. MUST have (non-negotiable) reliable internet 8 days ago
Hiring an Assistant Quality Assurance Manager - Y35 Neksjob - Pasay, National Capital Region of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking 45000 More than 30 days ago
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Workforce Manager - Davao, Philippines Transcom Worlwide - Pasig into production and call center standards. - Regularly audits Workforce operations to ensure quality of service delivery. - Oversee that proper training is available and/or conducted for Workforce Management 8 days ago
Appointment Setter (ZR_21695_JOB) BruntWork - Manila, Philippines Collaborate with the senior broker to refine appointment quality criteria Participate in performance reviews and ongoing training to enhance skills Requirements Native-level English communication skills, both USD 725/Month 8 days ago
Hiring Assistant Quality Assurance Manager Neksjob Philippines - Taguig, National Capital Region The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy 35000 21 days ago
Quality Assurance Manager Neksjob Corporation - Angono, Calabarzon and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking performance metrics 20 days ago
Universal Trainer Datamatics Careers- Philippines - Pasig per week) when not training a batch. Phone time may increase or decrease depending on evaluation and business/project needs. Calls will be audited by the quality team. As an SME for the project, the trainer 21 days ago
Assistant Operations Manager for Call Center WHR Global Consulting - Las Piñas, National Capital Region per agent improvement Operational Metrics Service level adherence (80/20 standard) Average handling time optimization First call resolution improvement Quality scores maintenance above 90% Team Development 60000 More than 30 days ago

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