28 Customer Service Operations Lead Jobs in National Capital Region
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Service Level Manager (Virtual Recruitment Open House) Lingaro - Makati and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead 2 days ago
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Customer Service Manager TRANSCEND MANAGEMENT - Ortigas, Metro Manila and management of a new customer service team, from initial stages to full operation. 2. Develop and implement strategies to ensure the team meets and exceeds performance targets. 3. Responsible for managing 3 days ago
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AI Prompt Engineer & Business Optimisation Specialist BruntWork - Manila, Philippines closely with the MD and delegate execution to our marketing VA as needed. Potential Projects You Might Lead AI-powered internal SOP/Knowledge Hub Predictive analytics dashboards for Sales & Operations 10.33 4 days ago
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Japanese Service Supervisor (43551) - Pasay and Quezon City RCX Recruitment Inc. - Pasay and Quezon City, National Capital Region is responsible for managing the daily operations of the service team, ensuring high-quality customer service, resolving issues, and driving team performance. They lead, motivate, and support service staff to meet 100000 10 days ago
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Customer Service Manager LG Electronics Philippines - Pasig repairs. Develop differentiated service programs to enhance customer satisfaction and loyalty. Lead daily operational meetings to review service center performance and alignment. What We're Looking 10 days ago
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Senior Customer Success Manager Podcast Network Asia - Pasig, Metro Manila , and brand partners, ensuring long-term relationships and successful campaign execution. The Senior CS Manager will lead the night team, ensuring high-quality customer service, optimizing ad placements 10 days ago
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Delivery Head Ampstek - Makati Job Summary: A highly experienced and results-oriented Delivery Head to lead the delivery and operations of IT infrastructure services for our large BFSI customer in the Philippines. This strategic 7 days ago
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Partner Quality Lead Remitly - Manila , and drive continuous improvement in the customer experience. Collaborating closely with internal teamsincluding Engineering, Product, Customer Service, and Treasuryyoull also manage relationships 29 days ago
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Customer Service Manager RYGEL ADVANCED MACHINES - Ortigas, Metro Manila : ₱130,000 - ₱180,000 per month Responsibilities: 1. Lead the establishment and management of a new customer service team, from initial stages to full operation. 2. Develop and implement strategies to ensure 22 days ago
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Ecommerce Lead Teviant - San Juan will be responsible for managing day-to-day E-commerce operations, driving sales, and enhancing the customer shopping experience on Teviant's online platforms. Key responsibilities include overseeing analytical 11 days ago
Top locations
- Makati City (41)
- Manila (35)
- Quezon City (25)
- Pasig City (15)
- Pasay (5)
- San Juan (4)
- Mandaluyong City (2)
- Marikina City (1)