Salary: Up to 68,000 package (open for negotiation) […]
We are looking for a Process Excellence Consultant to join our healthcare account. This role focuses on process improvement, quality management, and efficiency optimization in a non-voice BPO setting. The ideal candidate has extensive experience in healthcare (US benefits) and is skilled in process improvement methodologies such as Six Sigma, Lean, and Root Cause Analysis. […]
Lead and execute process improvement initiatives to enhance efficiency and service quality.
Conduct root cause analysis to identify issues and implement corrective and...