The AI Voice Support Specialist plays a crucial role in managing AI Voice submissions, interacting with clients to gather information, configuring AI Voice setups, and providing live product support.
The responsibilities include both administrative tasks, such as updating trackers and Salesforce tags, and technical duties, like implementing AI Voice and configuring Strypes and CRM settings for clients.
Effective communication skills, including Zoom, calls, texts, and email, are essential for client interaction.
The AI Voice Support Specialist acts as a subject matter expert, guiding clients through...