• Provide exceptional customer service via phone calls
• Handle inbound and outbound calls to resolve customer inquiries or issues.
• Maintain a high level of professionalism and customer satisfaction. […]
• Answer customer inquiries promptly and accurately.
• Assist with troubleshooting
• Escalate complex issues to the appropriate department or supervisor.
• Maintain up-to-date knowledge of products, services, and company policies.
• Maintain a positive and empathetic attitude toward customers. […]
• High school diploma or equivalent (Bachelor’s degree preferred).
• Prior experience in a call...