Help Desk Support - Open for Freshies

  • Company:

    CC- Global Careers

  • Location:

    Mandaluyong, National Capital Region

  • Salary:

    18000

  • Job Type:

    Permanent

Troubleshoot Issues: Diagnose and resolve hardware, software, and network problems.
Assist Users: Provide technical support via phone, email, or chat.
Log Issues: Record and track issues in the help desk system.
Provide Solutions: Offer step-by-step solutions or escalate complex issues to higher support tiers.
Maintain Knowledge Base: Update FAQs and guides for common issues.

10 days ago from: jobslin.com

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