Non-voice Account - Email/Chat Support - Quezon City

  • Company:

    Sapient Solutions PH

  • Location:

    Quezon City, National Capital Region

  • Salary:

    25000

  • Job Type:

    Permanent

Job Title: Non-Voice Account Representative
Job Description:
We are seeking a detail-oriented Non-Voice Account Representative to handle customer inquiries and resolve issues via email, live chat, or ticketing systems. […]
Respond to customer queries and resolve issues through written communication.
Maintain accurate customer records and document all interactions.
Provide product/service information and ensure timely follow-ups.
Adhere to company policies and escalate unresolved matters when necessary.
Requirements:
Strong written communication and typing skills.
Problem-solving abilities and attention...

30 days ago from: jobslin.com

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