Act as the main contact for clients, fostering strong relationships to ensure satisfaction and loyalty.
Address client concerns and resolve issues promptly.
Create and present proposals, quotes, and contracts for IT solutions.
Present regular account reports on status, progress, and performance to clients and stakeholders.
Track and analyze account performance to meet targets and service levels.
Skills requirements:
Bachelor's degree in any related course
With 2 years of experience in client relationship management
With 2 years of experience in project management
With 2 years of experience in report...