The Sr. Manager/Director plays a critical role in ensuring the success of client partnerships at Transcom. Acting as the primary point of contact for assigned clients, he/she is responsible for maintaining positive relationships, meeting client needs, and exceeding expectations. With a focus on client satisfaction and retention, the Sr. Manager/Director anticipates client needs, provides thorough reports and analysis, and coordinates resources to support deliverables.
Key responsibilities include client communication, account management, data analysis, and collaboration with internal teams to ensure...