HMO, life insurance, and incentives
Represent one of the top leading brands in PH
Non-toxic account with real work-life balance
Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
Coordinate with several branches and departments to resolve customer concerns and/or requests.
Ensure pending concerns are attended to...