More than 4 years of relevant work experience required for this role […]
Establishes after-sales targets aligned with company strategy and uses metrics like response time and fix rates to track and optimize performance.
Coordinates equipment installation for new stores, ensuring timely and complete customer handovers.
Provides service and technical support for Franke equipment in Southeast Asia.
Prepares and submits monthly reports on after-sales service activities, customer complaints, action plans, warranty and service costs, and other relevant metrics.
Supports sales coordinators, service providers...