Summary of the Role: As a Salesforce Admin Support, you will be responsible for the daily management of the inbound case queue, ensuring adherence to established guidelines, as well as accurately reassigning account and opportunity owners and creating new Salesforce accounts.
Your responsibilities will also include the crucial task of attaching correct roles to new users monthly and implementing daily SDR user mapping changes for territory alignment, leveraging your 2-3 years of Salesforce end-user experience in updating fields, managing queues, transferring ownership, and generating basic reports...