Support Technicians handle many responsibilities in their day-to-day jobs. They assist in resolving issues, communicating with vendors, and ensuring customers have a good experience. To keep up with the jobs daily demands, you need to be perceptive, analytic, empathetic, organized, and disciplined at all times.
As a benefit, this role is an excellent starting point for building a lasting and thriving career in, around, or related to technical support. Its a good place to sharpen your communication, critical thinking, and technical support skills and stay up-to-date with current industry standards...