Handle customer inquiries related to travel services, such as flight bookings, hotel reservations, and travel itineraries through various communication channels (phone, email, chat).
Resolve customer concerns efficiently, ensuring a high level of customer satisfaction by addressing travel-related problems, such as booking errors, cancellations, or changes in itineraries.
Assist customers in booking flights, accommodations, and car rentals, providing guidance on available options, costs, and special promotions.
Maintain up-to-date knowledge of travel products, services, promotions, and policies...