HIRING
A hotel front desk agent is responsible for providing a welcoming and professional first impression to guests, handling their check-in and check-out procedures, and ensuring their stay is comfortable. Their job duties typically include:
Guest Check-in/Check-out: Register guests, verify their information, assign rooms, and process payments. Check out departing guests and provide receipts.
Customer Service: Respond to guest inquiries and requests, resolve any issues, and ensure satisfaction throughout their stay.
Phone and Email Communication: Handle incoming calls, assist with reservations...