Supports the department manager in overseeing the team and is responsible for supervising the flow of day-to-day activities. Ensures that the team performs against targets, while satisfying the deliverables to internal clients. […]
Track operations performance, analyze data, and provide actionable recommendations to improve productivity, efficiency, and overall performance at the company, team, and individual levels.
Coordinate with various departments to manage capacity planning, volume forecasts, headcount projections, resource allocation, and performance metrics.
Guide, mentor, and motivate...