Facilitates urgent patient care by reviewing and tracking referrals via referral forms, emails, and phone calls, and follows up with various units to ensure timely updates on PEME status.
Addresses patient and client complaints by reporting them promptly to the appropriate parties, working with the Documentation Supervisor and/or relevant medical units to ensure proper action is taken, and notifying clients about test requirements, pending medical case clearances, and coordinating with the processing physicians
Regularly monitors and updates patient status by reviewing their profiles in the I-net...