Demonstrated experience in leading a team of IT Service Desk and/or IT Operational department within a complex multi-location business. […]
Sound knowledge of supporting Microsoft technologies, including MS Office suite, Exchange, Active Directory, Office 365, and Windows 10 […]
Exposure to ServiceNow, Salesforce, Active Directory, Share Point and Point of Sales (POS) desirable. […]
Ensure knowledge articles are kept up to date and training opportunities are identified and performed. […]
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