IT support specialists must have bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. Should also be able to communicate effectively with users and internet suppliers to resolve issues. (Preferably came from PLDT/Converge)
IT support Specialist helps users with computer and software issues. The responsibilities include:
- Installing and updating software
- Maintaining and servicing hardware and IT equipment
- Running networks
- Troubleshooting technical problems
- Logging...