The Operations Manager is responsible in the overall planning, delivery, and execution of origin and destination processes in Global Business Services – Philippines based on migrated tasks.
This position requires strong leadership as he/she will manage team supervisors and leaders, analysts and document representatives and provide strategic directions and guidance to consistently achieve service level agreement (SLA), operational excellence, and overall business requirements. He/she maintains close collaboration and partnership with key stakeholders from region and/or local country offices towards...