Responsible for the strategic planning and daily operations of the Service Department resulting in customer satisfaction, smooth refurbishment project execution, and service-sales and profitability targets being met. […]
Review quotations and tenders, negotiate terms and approve all commercial terms of offer and order of acceptance so as to ensure compliance with Levels of Authority and other relevant policies. This includes ensuring that direct reports are aware of and comply with Delegation of Authority […]
Monitor man hours, efficiency, human load factor and utilization captured in SAP against...