An Service Desk Analyst L-1 provides advanced technical support for more complex issues.
They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems.
They collaborate with other IT teams to resolve complex problems, ensuring a high level of service and user satisfaction.
Work Locations: Eton Centris, Quezon City
Work Setup: 24/7 Support | Shifting Schedule | Onsite
Provide 24/7 technical support and troubleshooting assistance.
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