Job Description: […]
Provide first-level IT support to resolve technical issues via phone, email, and chat.
Troubleshoot and resolve hardware, software, and network issues for end-users.
Assist with account creation, password resets, and access management.
Document and track issues in the ticketing system for efficient resolution.
Requirements:
Bachelor’s degree in IT, Computer Science, or a related field (fresh graduates welcome).
Basic knowledge of Windows OS, MS Office, and troubleshooting techniques.
Strong communication and problem-solving skills. […]
Location Flexibility: Must be available...