Manage queues, mailboxes, and fulfil ad-hoc requirements as defined by the business.
Working efficiently and complete all work to quality standards; focus on continuous improvement.
Being highly effective in managing multiple tasks simultaneously.
Listens to feedback, attends training, and commits on development to improve their accuracy, productivity, and quality and overall work standards. […]
Work with different departments whenever necessary.
Provides the highest levels of accuracy and attention to detail to deliver excellent customer service.
Escalate concerns or potential issues to Supervisor...