• Collaborate with medical staff on client diagnosis, treatment length, and documentation. […]
• Professionally interact with customers and health care providers to resolve inquiries. […]
• Correspond with healthcare providers involved in primary care, nursing care and specialty care of patients to monitor progress and appropriateness of treatment
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers. […]
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Coordinate the sending...